Return Policy

30-Day Return Policy

We stand behind the quality of our products. If you're not fully satisfied, you may return eligible items within 30 days of the delivery date. Please read the details below before initiating a return.

Eligibility

  • Items must be returned within 30 days of the delivery date.
  • Products must be unopened, unused, and in their original packaging.
  • Items that have been opened or partially consumed are not eligible for a return.
  • Promotional or discounted items may be subject to different return conditions.

How to Start a Return

  1. Contact us at hallihallo@daisup.com with your order number and reason for return.
  2. Receive instructions – our team will respond within 2 business days with return shipping details.
  3. Ship the item – securely pack the product and send it to the address provided. We recommend using a tracked shipping service.
  4. Refund processed – once we receive and inspect the item, your refund will be issued within 5–10 business days to your original payment method.

Damaged or Defective Items

If you received a damaged or defective product, please contact us immediately at hallihallo@daisup.com with photos of the damage. We will arrange a replacement or full refund at no cost to you.

Exchanges

We do not offer direct exchanges. If you'd like a different product, please return the original item (if eligible) and place a new order.

Non-Returnable Items

  • Opened or used supplements
  • Items purchased during final sale promotions
  • Gift cards

Contact Us

For any return-related questions, reach out to our team:

For full legal details, please refer to our Refund Policy.