Question 1

What is the return policy?

Accepted Answer

You have 30 days from receiving your order to request a return. The item needs to be in the same condition you received it, unworn or unused, with tags, and in its original packaging.

Question 2

Are any purchases final sale?

Accepted Answer

We are unable to accept returns on certain items. These will be carefully marked before purchase.

Question 3

When will I get my order?

Accepted Answer

Orders are processed within 1-2 business days (longer during high-volume periods), and once dispatched you'll get a shipping confirmation email with tracking. From there, delivery typically takes 2-7 business days within Germany, 3-7 business days within Europe, and 5-14 business days for international orders, though these are estimates that can shift due to customs or carrier delays.

Question 4

Where are the products made?

Accepted Answer

daisup products are made exclusively in Germany, by a lab with over 70 years of manufacturing experience.

Question 5

How much does shipping cost?

Accepted Answer

Shipping cost depends on your country, you can see the exact rate on our shipping page or it'll be automatically calculated at checkout based on your address. We also run promotions from time to time, and orders above a certain threshold qualify for free shipping.

Question 6

Are products safe?

Accepted Answer

Yes. daisup is made in Germany by a lab with over 70 years of manufacturing experience, holding IFS and GMP certifications, and follows EU safety standards. Creatine monohydrate is one of the most researched supplements in sports nutrition and is safe for daily use in healthy adults when taken as directed. As with any supplement, it's worth consulting a doctor before starting, especially if you have an existing health condition or take medication.

Question 7

What is the content of the product?

Accepted Answer

Please check the ingredients section on the product page or in the packaging.

Question 8

What are the benefits of creatine?

Accepted Answer

Creatine increases physical performance in successive bursts of short-term, high-intensity exercise, the EU-approved health claim backed by the most researched sports supplement in the world. At a daily dose of 3g combined with resistance training, it supports strength and performance gains, and in adults over 55, daily creatine may also enhance the effect of resistance training on muscle strength, making it valuable at virtually any stage of life, not just for serious athletes.

Question 9

Creatine powder vs effervescent tablets, which should I choose?

Accepted Answer

Both deliver the same creatine monohydrate, the form backed by the most research, so the difference comes down to convenience, not effectiveness. Powder is typically cheaper but needs mixing, scooping, and often tastes gritty or chalky. Effervescent tablets, like daisup's, pack the full 3g dose into a single tablet that dissolves in water with a pleasant flavor, no scoops, no mixing, no measuring. For most people, the easiest format to actually stick with daily is the better choice, and that's usually the tablet.

Question 10

Creatine capsules vs effervescent tablets, what's the difference?

Accepted Answer

Most creatine capsules contain just 500mg to 1g of creatine each, so reaching the researched 3g daily dose means swallowing four to six capsules. Effervescent tablets, like daisup's, pack the full 3g dose into a single tablet that dissolves in water, no handfuls of pills, no measuring, just drop it in, let it fizz, and drink it. Both deliver the same creatine monohydrate behind the research, the difference is really about which format you'll actually find easy to stick with every day.

Question 11

What is the creatine ideal daily dose?

Accepted Answer

The amount shown to support increased physical performance is 3g per day, that's it. No complicated calculations based on bodyweight, and no need for an old-school loading phase of larger doses in the first week, a steady 3g daily from day one gets you to the same place, just over a slightly longer timeline. Timing matters less than people think too, before training, after, or with breakfast, what counts most is taking it consistently every day.

Question 12

How much creatine does a tablet contain?

Accepted Answer

Each daisup tablet contains the full 3g daily dose of creatine monohydrate, the amount shown to support increased physical performance, in a single effervescent tablet.

Question 13

Is creatine vegan?

Accepted Answer

Yes, creatine monohydrate is naturally vegan, it's produced through chemical synthesis, not extracted from animal sources. This matters especially for plant-based eaters, since creatine occurs naturally in meat and fish but is largely absent from a vegan diet, making supplementation one of the few ways vegans and vegetarians can reach the same levels as people who eat meat. The thing to actually check is what else is in the product, capsule shells, flavorings, and fillers aren't always vegan, even when the creatine is. daisup is vegan: 3g of creatine monohydrate in a single effervescent tablet, no animal-derived ingredients, no gelatin capsules, no hidden additives.

Question 14

Does creatine cause weight gain?

Accepted Answer

In a sense, yes, but not the kind most people worry about. The small increase you might see on the scale, usually 0.5 to 2 kg in the first one to two weeks, comes from water being pulled into your muscle cells, not fat, it's part of how creatine works and supports cell volume and performance. Over the longer term, any additional gain is more likely tied to increased muscle mass from training, since creatine helps you get more out of short, high-intensity exercise, a very different kind of gain. If you want a smoother start, skip the old loading phase and stick to a steady 3g daily dose from day one.

Question 15

Does creatine cause water retention?

Accepted Answer

Yes, but probably not in the way you're picturing. Creatine draws water into your muscle cells, not under your skin, this is called intracellular water retention, and it's part of how creatine works, helping muscles hold more water to support cell volume and performance. It's not the puffy, under-the-skin bloating people often associate with the term. Most people gain a small amount of weight in the first one to two weeks, often 0.5 to 2 kg, mostly from this water shift, it typically levels off and isn't fat gain. If you want to avoid a noticeable spike, skip the old-school loading phase and just take a steady 3g daily dose from day one.

Question 16

What does it do?

Accepted Answer

Creatine is a naturally occurring compound that is present in the body, particularly in muscle tissue. It plays a role during short-term, high-intensity physical activity. Creatine is widely researched in sports nutrition and is commonly used as part of structured training routines.

Question 17

How should I take it?

Accepted Answer

Drop one tablet into a glass or bottle of water (approximately 200 ml or more). Allow it to fully dissolve before drinking. Enjoy once daily as a refreshing drink.

Question 18

Is this safe to use daily?

Accepted Answer

Yes, creatine monohydrate is one of the most researched supplements in sports nutrition and is safe for daily use in healthy adults when taken as directed. Always follow serving guidelines and consult a doctor before starting any supplements.

Question 19

When should I take it?

Accepted Answer

You can take creatine any time of the day. Many people prefer it after exercise or a meal. Consistency is more important than timing.

Question 20

Does it contain sugar?

Accepted Answer

Your daisup creatine tablet contains a trace amount of sucralose added for taste. Sucralose is a widely used sweetener that has undergone rigorous safety testing and been certified as safe for human consumption by EU and US food standards agencies.

Question 21

Does it contain caffeine?

Accepted Answer

Your daisup creatine effervescent formulations are caffeine-free.

Question 22

Can I still take it if I don't go to the gym?

Accepted Answer

Yes. Creatine is not only used by people who train in the gym. It is commonly used by individuals with active lifestyles or those who engage in short-term, high-intensity physical activities such as sports, recreational exercise, or physically demanding daily routines.

Question 23

How long does it take to notice results?

Accepted Answer

Many people begin to notice differences in training performance and recovery within 1-3 weeks of consistent daily use. Results vary depending on routine, exercise and diet.

Question 24

What are your shipping options and costs?

Accepted Answer

daisup ships across Europe and internationally, with rates depending on your country, you can check the exact cost on our shipping page or it'll be calculated automatically at checkout. Orders are processed within 1-2 business days, and once dispatched, delivery typically takes 2-7 business days within Germany, 3-7 days within Europe, and 5-14 days internationally. Orders above a certain amount qualify for free shipping, and we run promotions from time to time too.

Question 25

How long does shipping take?

Accepted Answer

Shipping typically takes 2-7 business days within Germany, 3-7 business days within Europe, and 5-14 business days internationally, counted from when your order is dispatched (orders are processed within 1-2 business days first). Exact estimates are shown at checkout based on your location, and you can find more detail on our shipping page.

Question 26

Do you offer international shipping?

Accepted Answer

Yes, daisup ships internationally, with international orders typically taking 5-14 business days to arrive once dispatched. Rates and exact delivery estimates depend on your location and are shown at checkout or on our shipping page.

Question 27

What should I do if my order arrives damaged or incomplete?

Accepted Answer

Please inspect your order as soon as it arrives and contact us immediately via the contact form if anything is defective, damaged, or missing, so we can evaluate the issue and make it right. We may ask for photos of the package to help us assess what happened.

Question 28

How do I initiate a return or exchange?

Accepted Answer

To start a return, just reach out to us via the customer form. Items sent back without requesting a return first won't be accepted. Once approved, you'll get instructions on where to send your package (plus a prepaid label if you're in Europe). For an exchange, the fastest way is to return the item you have, and once that's accepted, place a separate order for the new one.

Question 29

Do you offer wholesale pricing for bulk orders?

Accepted Answer

Yes, we do offer wholesale pricing for bulk orders. Please reach out via the contact form.

Question 30

Do you have a creator and affiliates program?

Accepted Answer

Yes, we do offer affiliation and creator programs. Please reach out via the contact form.

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